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Infusion Services - Walgreens nurse meets with infusion patient in home setting
Care that puts the patient first.
As payers, patients and providers continue to look for cost-effective alternatives of care, infusion services will only continue to grow. Providing infusion therapy in an alternate setting can result in significant savings to the health care system, earlier discharges from hospitals-and often the avoidance of hospitalization altogether. Walgreens is leading the nation in creating unprecedented access to infusion services while offering a consistent, high quality of care by clinicians who live in the communities they serve. Our teams partner with payers to transition patients to the most clinically appropriate, cost-effective site of care-delivering proven outcomes, high patient satisfaction and cost savings for both the member and plan.
Our infusion services are extensive:
  • Convenient, nationwide coverage
    • - 30 years of experience in a broad range of therapies
    • - More than 1400 clinicians-including nurses, dietitians, and infusion pharmacists-provide care at home and alternate treatment sites nationwide
    • - 24-hour access to specially trained nurses and pharmacists
    • - Assistance throughout the entire intake and reimbursement process
  • Unmatched clinical outcomes.
    • - 0.03% rate of bloodstream infections1
    • - Less than 1% rate of adverse drug reactions1
    • - 98% member satisfaction2
  • Comprehensive therapy management
    • - Adherence monitoring
    • - Side-effect counseling and management
    • - Patient status updates
    • - Relevant clinical data collection
    • - Patient education
    • - Drug interaction prevention
  • Medical benefit management
    • - Assistance with overall reduction of medical spend
    • - Extensive claims analysis
    • - Optimize overall infusion spend
    • - Alignment of incentives
    • - Assistance with medical benefit design for lower cost savings
Complete services for complex therapies.
Some of the most common reasons for infusion therapy include cancer, chronic pain, dehydration, gastrointestinal (GI) problems, heart failure, immunodeficiency disorders, malnutrition, neuromuscular disorders and serious infections. Complex medical conditions like Crohn's disease, hemophilia, multiple sclerosis, Alpha-1 antitrypsin deficiency, hereditary angioedema (HAE) and rheumatoid arthritis can also be treated with specialty medications through infusion.

We also provide access to an extensive number of infusion therapies, including but not limited to: Alpha-1 augmentation therapy, Antibiotics, Anticoagulants, Antiemetics, Antifungals, Antivirals, Biologics, C1 esterase inhibitors, Chelation therapy, Chemotherapy, Colony-stimulating factors, Enteral nutrition, Enzyme replacement, Factor products, Hydration, Immune globulin (IG), Inotropic agents, Monoclonal antibodies, Multiple sclerosis therapies, Pain management, Parenteral nutrition, Plasma kallikrein inhibitors, Pre- and post- transplant therapies, Steroids and TNF inhibitors.
A total team effort.
As the nation's largest infusion provider, Walgreens offers a multidisciplinary team of nurses, pharmacists, technicians and dietitians who have extensive experience providing infusion therapy in alternate care settings. And we offer education to the patient/caregiver regarding infusion techniques, reinforcement of adherence, and careful monitoring of lab results to avoid mistakes and to manage costs.

For more information about infusion therapy, contact a Walgreens Solutions Expert.


1 February 2011 Walgreens patient data.
2 March 2011-May 2011 patient satisfaction data. Survey conducted by Ipsos Loyalty, a marketing research firm that specializes in customer satisfaction and loyalty measurement. Owned and managed by researchers, Ipsos has a strong international reputation and is the third-largest marketing research firm in the world.
Patient Support

Walgreens offers tools and information for patients with chronic and complex conditions. We can manage their specialty medication needs, home/in-suite infusion services and more.
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Specialty Drug Pipeline Report

Find the latest Walgreens information on recently approved, soon-to-be-approved and phase III trial specialty medications.

Download the report:
Fourth quarter 2014

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