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A continuum of care you can count on.
With preventable hospital readmissions in America costing the healthcare system $25 billion
annually1, the stakes for improving transition of care from the hospital are high.
Walgreens has developed a transition solution that may reduce preventable readmissions while
improving patient satisfaction and health outcomes: WellTransitions incorporates a multi-step
process that spans the discharge period - with our on-site pharmacists working in collaboration
with your clinical healthcare team.
A thoughtful approach to changing how we think about care:
Medication alignment and
prescription therapy planning.
Our clinicians review existing prescriptions with new prescriptions issued in the hospital, to determine proper alignment. This process is essential to patient safety, helps adherence and satisfaction, and reduces potential errors.
Bedside medication delivery.
Upon discharge, we ensure that patients receive proper prescriptions, establishing an accurate start to medication therapy.
Patient counseling and clinical follow-up.
We extend care by following up with primary care providers, counseling patients on medication regimen, and increasing patients' connection with the extended care team immediately after discharge.
Bridge to the community.
We contact the patient 9 days after discharge, and again at 25 days, to reinforce patient understanding, promote adherence, offer disease-specific consultation, encourage contact with physicians, and assess satisfaction.
Joint outcomes reporting.
Walgreens works with you to produce monthly joint outcome reports to assess program effectiveness, in terms of both cost and readmission reductions, which impacts HCAHPS scores.
Our clinicians review existing prescriptions with new prescriptions issued in the hospital, to determine proper alignment. This process is essential to patient safety, helps adherence and satisfaction, and reduces potential errors.
Bedside medication delivery.
Upon discharge, we ensure that patients receive proper prescriptions, establishing an accurate start to medication therapy.
Patient counseling and clinical follow-up.
We extend care by following up with primary care providers, counseling patients on medication regimen, and increasing patients' connection with the extended care team immediately after discharge.
Bridge to the community.
We contact the patient 9 days after discharge, and again at 25 days, to reinforce patient understanding, promote adherence, offer disease-specific consultation, encourage contact with physicians, and assess satisfaction.
Joint outcomes reporting.
Walgreens works with you to produce monthly joint outcome reports to assess program effectiveness, in terms of both cost and readmission reductions, which impacts HCAHPS scores.
WellTransitions provides access, reach and resources.
Walgreens collaborates with your health system to help you achieve critical goals:
- Reducethe number of preventable hospital admissions.
- Reinforceyour HCAHPS scores and Joint Commission accreditation through increased patient satisfaction.
- Raisehealth
awareness and optimize the community healthcare support system to improve patient outcomes.
WellTransitions leverages a range of Walgreens resources and services to your advantage:
- - Convenient locations close to your health system and patients
- - Simplified access to specialty pharmacy medications
Our community pharmacies, Take Care ClinicsSM*, specialized care facilities,
communication systems and highly skilled support team all work together to reinforce
WellTransitions benefits - giving you tools to assess the value of the program and solutions to
improve both care and business outcomes.
For more information about transition of care
through WellTransitions, contact a Walgreens Solutions Expert.
1Kevin B. O'Reilly. Reducing readmissions: How 3 hospitals found success. http://www.ama-assn.org/amednews/2011/02/07/prsa0207.htm. Accessed February 7, 2011.
* Patient care services provided by Take Care Health ServicesSM, an independently owned professional corporation whose licensed healthcare professionals are not employed by or agents of Walgreen Co., or its subsidiaries, including Take Care Health SystemsSM, LLC.
1Kevin B. O'Reilly. Reducing readmissions: How 3 hospitals found success. http://www.ama-assn.org/amednews/2011/02/07/prsa0207.htm. Accessed February 7, 2011.
* Patient care services provided by Take Care Health ServicesSM, an independently owned professional corporation whose licensed healthcare professionals are not employed by or agents of Walgreen Co., or its subsidiaries, including Take Care Health SystemsSM, LLC.
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