Care comes full circle.
When you consider the full spectrum of Walgreens services, you have many reasons to make us an
integral part of your healthcare strategy. Our 73,000 healthcare professionals provide the most
integrated and diverse model of care in the industry. From pharmacists, medical doctors, nurse
practitioners and physician assistants, to nurses, technicians and specialists, we make the
personal delivery of care a priority for each and every one of your members, employees and
It begins with pharmacy, but goes much further.
Pharmacy and medication
Provide generic and specialty medications through an integrated patient profile system that
delivers a greater continuity of care.
Offer professional, confidential one-on-one services that improve adherence and disease
management, leading to improved health and well-being.
Leverage a broad list of vaccinations and specialized preventive therapies to improve outcomes
by avoiding illness before it happens.
Acute and Episodic Care
Extend healthcare services to employees right at work, improving health and productivity while
Wellness and Disease Management
Conduct programs at work to help employees improve and avoid unnecessary care and
Treat injured employees in the same place they work, getting them back on their feet more
quickly and cost-effectively.*
Administer the personal day-to-day care for all patients in a variety of cost-effective
alternative care settings.*
Demonstrated, meaningful outcomes
Research findings in a number of areas
demonstrate Walgreens leadership role in providing positive healthcare solutions.
Medically Underserved Areas (MUAs)
- In a recent study of 2,838 Walgreens locations in MUAs, these pharmacies administered 38%
of Walgreens total immunizations during the 2009-2010 flu season, providing a much needed
access point for prevention.1
- In pharmacies converted to food oases, the rate of influenza vaccinations increased from
15.9 to 28.0 per 1,000 pharmacy patients (increase of 75%).2 Expanding access and
convenience to healthy food products in underserved areas can increase the rate of influenza
vaccination among pharmacy patients.2
90 Day Refills at Retail
- Studies confirmed that patients prefer Retail 90 by a margin of 4:1 over mail,3
while medication adherence with Retail 90 is as good as or better than mail.4
- Patients who utilized an online prescription management account like Walgreens had higher
rates of medication adherence as compared with nonusers.5 Furthermore, patients who
received additional pharmacist counseling at the beginning of therapy had better adherence and
persistency.6 The enhanced pharmacist-led counseling program increased MPR by 27%
(from 44% to 56%).7
- Patients filling prescriptions at a worksite pharmacy, like ones provided by Walgreens,
were 22% less likely to have a gap in therapy of over 30 days compared to similar patients
using mail order.8
Oral Chemotherapy-Cycle Management Program (CMP)
- The Walgreens CMP program split-fill option reduces medication wastage, hospitalizations
and costs, with savings of $934.20 per patient. Additionally, patients had a 2.9% probability
of reductions in hospital admissions and indirect savings of $439 per patient. Combined savings
totals $1,374 per patient.9
Convenient Care Clinics (CCCs)
- As a low-cost alternative to non-emergency care, especially outside of regular physician
hours, an estimated net savings of $135.5mm is attributed to CCCs, like Healthcare Clinic**,
due to the avoidance of emergency room, urgent care center or primary care physician
- Pharmacists are successful at identifying and immunizing at-risk patients. For instance,
among 1.3 million at-risk patients receiving an influenza vaccination in 2010, 4.88% also
received a pneumonia vaccination. This was significantly higher (68%) than the national
benchmark rate of 2.90%.11 Overall, patients receiving Influenza Immunizations at
pharmacies, like a Walgreens Pharmacy, are highly satisfied with pharmacists as immunization
PA, Frazee SG, Cantlin JP, Cohen E, Rosan JR, Harshburger DE. Pharmacy provision of influenza
vaccinations in medically underserved communities. J Am Pharm Assoc (2003). 2012 Jan
2 "Food Oases as Health Destinations: The Impact of Food Oasis Pharmacies on
Influenza Vaccination Rates in Chicago Underserved Areas and Food Deserts." Michael Taitel,
PhD; Heather Kirkham, PhD, MPH; Adam Cannon, MPH; Leonard Fensterheim, MPH; Jack Cantlin, RPh.
Presented at the 2012 National Immunization Conference, March 2012.
3 Community Pharmacy and Mail Order Cost and Utilization for 90-Day Maintenance
Medication Prescriptions. Nikhil Khandelwal, PhD; Ian Duncan, FSA, MAAA; Elan Rubinstein,
PharmD, MPH; Tamim Ahmed, PhD, MBA; and Cheryl Pegus, MD, MPH. J Manag Care Pharm.
4 Khandelwal N, Duncan I, Rubinstein E, Ahmed T, Pegus C, Murphy P, Kudrak K.
Medication Adherence for 90-Day Quantities of Medication Dispensed through Retail and Mail
Order Pharmacies. The American Journal of Managed Care. 2011; 17(11):e427 - e434.
5 Hou J, Murphy P, Tang A, Khandelwal N., Duncan I, Pegus C. (2012). Impact of an
online prescription management account on medication adherence. The American Journal of
Managed Care, 18, e86-e90.
6 Taitel M, Jiang J, Rudkin K, Ewing S, Duncan I. The impact of pharmacist
face-to-face counseling to improve medication adherence among patients initiating statin
therapy. Patient Preference and Adherence, 2012, 6(1)323-329.
7 Jenny Jiang, MS; Michael Taitel, PhD; Nikhil Khandelwal, PhD; Kristi Rudkin,
PharmD; Ian Duncan, FSA, FIA, FCIA, MAAA; "Impact of Community Pharmacist-Led Counseling on
Patient Medication Adherence." Poster presented at the 24th Annual Meeting of the Academy of
Managed Care Pharmacy (AMCP), April 2012.
8 The Value of Pharmacists in Health Care Avinash Patwardhan, Ian Duncan, Patricia
Murphy, Cheryl Pegus Population Health Management. Jun 2012, Vol. 15, No. 3:
9 Khandelwal N, Duncan I, Ahmed T et al. Impact of Clinical Oral Chemotherapy
Program on Wastage and Hospitalizations. J Oncol Pract. 2011; (3 Suppl):e25s-9s
10 Patwardhan A, Davis J, Murphy P. "After-hours Access of Convenient Care Clinics
and Cost Savings Associated With Avoidance of Higher-Cost Sites of Care." Journal of Primary
Care & Community Health, 1-3. doi: 10.1177/2150131911436251. February 2012.
11 Taitel M, Cohen E, Duncan I, Pegus C. Pharmacists as providers: Targeting
pneumococcal vaccinations to high risk populations. Vaccine (2011),
12 Taitel M, Terranova B, Baloun L, Kirkham H, Ian Duncan F, Pegus C. Pharmacists as
Immunization Providers: Patient Attitudes and Perceptions. Pharmacy Times, 2011.
Co. and its subsidiary companies provide management services to medical practices, in-store
clinics and worksite health and wellness centers. All medical services at the medical
practices, clinics and health centers are provided by independently owned corporations whose
licensed physicians, nurse practitioners, and other independent healthcare professionals are
not employed by or agents of Walgreen Co., or its subsidiaries.
care services provided by Take Care Health Services, an independently owned corporation whose
licensed healthcare professionals are not employed by or agents of Walgreen Co., or its
subsidiaries, including Take Care Health Systems, LLC.