Care comes full circle.
When you consider the full spectrum of Walgreens services, you have
many reasons to make us an integral part of your healthcare strategy.
Our 73,000 healthcare professionals provide the most integrated and
diverse model of care in the industry. From pharmacists, medical
doctors, nurse practitioners and physician assistants, to nurses,
technicians and specialists, we make the personal delivery of care a
priority for each and every one of your members, employees and
It begins with pharmacy, but goes much further.
and medication management.
generic and specialty medications through an integrated patient
profile system that delivers a greater continuity of care.
confidential one-on-one services that improve adherence and
disease management, leading to improved health and well-being.
Leverage a broad list
of vaccinations and specialized preventive therapies to improve
outcomes by avoiding illness before it happens.
Demonstrated, meaningful outcomes
findings in a number of areas demonstrate Walgreens leadership role
in providing positive healthcare solutions.
Medically Underserved Areas (MUAs)
- In a recent study of 2,838 Walgreens locations in MUAs,
these pharmacies administered 38% of Walgreens total immunizations
during the 2009-2010 flu season, providing a much needed access
point for prevention.1
- In pharmacies converted to food oases, the rate of influenza
vaccinations increased from 15.9 to 28.0 per 1,000 pharmacy patients
(increase of 75%).2 Expanding access and convenience to
healthy food products in underserved areas can increase the rate of
influenza vaccination among pharmacy patients.2
90 Day Refills at Retail
- Studies confirmed that patients prefer Retail 90 by a margin
of 4:1 over mail,3 while medication adherence with Retail
90 is as good as or better than mail.4
- Patients who utilized an online prescription management
account like Walgreens had higher rates of medication adherence as
compared with nonusers.5 Furthermore, patients who
received additional pharmacist counseling at the beginning of
therapy had better adherence and persistency.6 The
enhanced pharmacist-led counseling program increased MPR by 27%
(from 44% to 56%).7
- Patients filling prescriptions at a worksite pharmacy, like
ones operated by Walgreens, were 22% less likely to have a gap in
therapy of over 30 days compared to similar patients using mail
Oral Chemotherapy-Cycle Management Program
- The Walgreens CMP program split-fill option reduces
medication wastage, hospitalizations and costs, with savings of
$934.20 per patient. Additionally, patients had a 2.9% probability
of reductions in hospital admissions and indirect savings of $439
per patient. Combined savings totals $1,374 per patient.9
Convenient Care Clinics (CCCs)
- As a low-cost alternative to non-emergency care,
especially outside of regular physician hours, an estimated net
savings of $135.5mm is attributed to CCCs, like Healthcare Clinic*,
due to the avoidance of emergency room, urgent care center or
primary care physician visits.10
- Pharmacists are successful at identifying and immunizing
at-risk patients. For instance, among 1.3 million at-risk
patients receiving an influenza vaccination in 2010, 4.88% also
received a pneumonia vaccination. This was significantly higher
(68%) than the national benchmark rate of 2.90%.11
Overall, patients receiving Influenza Immunizations at pharmacies,
like a Walgreens Pharmacy, are highly satisfied with pharmacists as
PA, Frazee SG, Cantlin JP, Cohen E, Rosan JR, Harshburger DE.
Pharmacy provision of influenza vaccinations in medically underserved
communities. J Am Pharm Assoc (2003). 2012 Jan 1;52(1):67-70.
2 "Food Oases as Health Destinations: The Impact
of Food Oasis Pharmacies on Influenza Vaccination Rates in Chicago
Underserved Areas and Food Deserts." Michael Taitel, PhD; Heather
Kirkham, PhD, MPH; Adam Cannon, MPH; Leonard Fensterheim, MPH; Jack
Cantlin, RPh. Presented at the 2012 National Immunization Conference,
3 Community Pharmacy and Mail
Order Cost and Utilization for 90-Day Maintenance Medication
Prescriptions. Nikhil Khandelwal, PhD; Ian Duncan, FSA, MAAA; Elan
Rubinstein, PharmD, MPH; Tamim Ahmed, PhD, MBA; and Cheryl Pegus, MD,
MPH. J Manag Care Pharm. 2012;18(3):247-55.
Khandelwal N, Duncan I, Rubinstein E, Ahmed T, Pegus C, Murphy P,
Kudrak K. Medication Adherence for 90-Day Quantities of Medication
Dispensed through Retail and Mail Order Pharmacies. The
American Journal of Managed Care. 2011; 17(11):e427 - e434.
5 Hou J, Murphy P, Tang A, Khandelwal N., Duncan I, Pegus
C. (2012). Impact of an online prescription management account on
medication adherence. The American Journal of Managed Care,
6 Taitel M, Jiang J, Rudkin K,
Ewing S, Duncan I. The impact of pharmacist face-to-face counseling
to improve medication adherence among patients initiating statin
therapy. Patient Preference and Adherence, 2012, 6(1)323-329.
7 Jenny Jiang, MS; Michael Taitel, PhD; Nikhil
Khandelwal, PhD; Kristi Rudkin, PharmD; Ian Duncan, FSA, FIA, FCIA,
MAAA; "Impact of Community Pharmacist-Led Counseling on Patient
Medication Adherence." Poster presented at the 24th Annual
Meeting of the Academy of Managed Care Pharmacy (AMCP), April 2012.
8 The Value of Pharmacists in Health Care Avinash
Patwardhan, Ian Duncan, Patricia Murphy, Cheryl Pegus Population
Health Management. Jun 2012, Vol. 15, No. 3: 157-162
9 Khandelwal N, Duncan I, Ahmed T et al. Impact of
Clinical Oral Chemotherapy Program on Wastage and Hospitalizations. J
Oncol Pract. 2011; (3 Suppl):e25s-9s
Patwardhan A, Davis J, Murphy P. "After-hours Access of Convenient
Care Clinics and Cost Savings Associated With Avoidance of
Higher-Cost Sites of Care." Journal of Primary Care & Community
Health, 1-3. doi: 10.1177/2150131911436251. February 2012.
11 Taitel M, Cohen E, Duncan I, Pegus C. Pharmacists as
providers: Targeting pneumococcal vaccinations to high risk
populations. Vaccine (2011),
Taitel M, Terranova B, Baloun L, Kirkham H, Ian Duncan F, Pegus C.
Pharmacists as Immunization Providers: Patient Attitudes and
Perceptions. Pharmacy Times, 2011.
care services provided by Take Care Health Services, an independently
owned corporation whose licensed healthcare professionals are not
employed by or agents of Walgreen Co., or its subsidiaries, including
Take Care Health Systems, LLC.