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We believe that privacy is part of Walgreens commitment to you. If you have a complaint about our privacy practices or would like to request information about how your personal information has been used, please contact us at one of the links below. Or, contact us at customerservice@mail2.walgreens.com.
If you have a complaint about our Privacy Practices,
fill out our online Privacy Complaint Form , or
print out a complaint form (PDF) to mail to us, or
Walgreens Privacy Office
200 Wilmot Road, MS 9000
Deerfield, Illinois 60015
(847)236-6518
Request for Accounting of Disclosures
You have the right to know how your information
has been used. Print out a request form to mail to us.
Request to Access Form
You may request to review the personal health
information held about you in accordance with the Health Insurance Portability and
Accountability Act of 1996 (HIPAA). Print out a request form.
Request for Alternate Means of Communication Form
You may request that your protected health
information be sent to you via alternative means or to an alternative location. Print out a request form to
mail to us.
Request to Amend/Correct Protected Health Information
If the health information held about you is
incomplete or incorrect, you may request to amend/correct it here. Print out a request
form.
Request Restrictions on Personal Health
Information
Use and Disclosure
You may request to restrict the use and disclosure
of your protected health information. Print out a request
form.
PHI Release Authorization (Personal Representative)
You may wish to have a spouse, parent, adult
child, or caregiver have access to your medical and health information on an on-going basis to
assist with your care and maintaining your information. Print out an authorization
form to mail to us.
Download Acrobat Reader here.
Read our Notice of Privacy Practices here.
Read our Online Privacy and Security Policy here.