Individuality at Walgreens: Mark Wagner

Mark Wagner

Mark Wagner, Walgreens Executive Vice President Operations & Community Management

Walgreens Executive Vice President
Operations & Community Management

"I've found the best way to recognize individuality is by taking time to learn each employee's skills, interests and background."

"Diversity is important for our business to grow and to continue to be successful. A company with people who think, look and act the same won't work in today's marketplace.

"Our customers come from all walks of life, and it would be impossible for us to serve them well if we developed identical, instead of individual, employees. I've found the best way to recognize individuality is by taking time to learn each employee's skills, interests and background. Everyone has potential and, as managers, it's our job to develop that ability."