Retail Healthcare Clinic

Walgreens Healthcare Clinic is a solution to the growing need of affordable, accessible healthcare, without compromising quality.

Your Challenges

DOCTOR SHORTAGE

Experts predict that there will be a shortage of approximately 12,500-31,100 primary care physicians by the year 2025¹

LONG WAIT TIMES

Patients waited an average of 19.5 days to see a primary-care physician across 15 markets in 2013²

AVAILABILITY

Half of emergency department patients would have gone to a primary-care physician if an appointment was available when needed³

Costs per patient visit comparison

How We Can Help

ACCESSIBILITY

Walgreens has clinic locations across 31 markets, most accepting walk-ins and appointments 7 days a week.

47.8% of retail clinic visits occur outside regular office hours¹
Patients are in and out faster, thanks to paperless kiosk check-ins and an onsite pharmacy
See clinic locations ›

COST-SAVINGS

Healthcare Clinic visits have the potential to save up to $4.4 billion annually, with a majority of the visits being for:²

Cough, cold, flu, sinus infections, bronchitis
Strep throat
Ear infections
Headaches and migraines
Minor joint pain
Minor injuries including sprains, strains, cuts and wounds

HIGH-QUALITY PATIENT CARE

Patients receive a follow-up call within 48 hours and visit information is sent to their PCP
EpicCare electronic health record platform rollout will be complete in 2017
HEDIS scores that exceed the NCQA National Benchmarks in key areas of treatment.

Healthcare Clinic Research

After-hours Access of Convenient Care Clinics and Cost Savings Associated With Avoidance of Higher-Cost Sites of Care

The convenience and access offered by Convenient Care Clinics may help reduce unnecessary emergency room and urgent care center visits, which may result in cost-savings for the healthcare system.

Clinic Staff Perspectives on Obstacles to Specialty Medicine Access and Adherence: A Qualitative Study

Improved coordination and role clarification between clinics and specialty pharmacies may avoid duplication of services and delays in patient care.

Patients Who Utilize Retail Healthcare Clinics have Fewer Emergency Department Visits and Incur Lower Overall Healthcare Cost

Results from this study suggest that retail healthcare clinics provide an affordable alternative for many primary care services and may avert more costly non-emergent emergency department visits.

Contact Us

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References

Your Challenges

1. Physician supply and demand through 2025: Key findings. Association of American Medical Colleges Web site. https://www.aamc.org/download/426260/data/physiciansupply anddemandthrough2025keyfindings.pdf. Accessed Nov 16, 2015. 2. 2014 survey of physician appointment wait times and Medicaid and Medicare acceptance rates. Merritt Hawkins. http://www.merritthawkins.com/uploadedFiles/ MerrittHawkings/Surveys/mha2014waitsurvPDF.pdf. Accessed November 2, 2015. 3. U.S. Senate Committee on Health, Education, Labor & Pensions. Primary Care Access: 30 Million New Patients and 11 Months to Go: Who Will Provide Their Primary Care? A Report From Chairman Bernard Sanders Subcommittee on Primary Health and Aging. Washington, DC: United States Senate; January 29, 2013 http://www.sanders.senate.gov/imo/media/doc/PrimaryCareAccessReport.pdf. Accessed November 7, 2016. 4. Weinick RM, Burns RM, Mehrotra A. Many emergency department visits could be managed at urgent care centers and retail clinics. Health Aff (Millwood). 2010;29(9):1630-1636. 5. Caldwell N, Srebotnjak T, Wang T, Hsia R. "How much will I get charged for this?" Patient charges for top ten diagnoses in the emergency department. PLoS ONE. 2013;8(2):e55491. doi:10.137/journal.pone.0055491. 6. Thygeson M, Van Vorst KA, Maciosek MV, Solberg L. Use and costs of care in retail clinics versus traditional care sites. Health Aff (Millwood). 2008;27(5):1283-1292.

How We Can Help

1. Patwardhan A, Davis J, Murphy P, Ryan S. Comparison of waiting and consultation times in convenient care clinics and physician offices: a cross-sectional study [published online ahead of print June 11, 2012]. J Prim Care Community Health. doi:10.1177/2150131912450030. 2. Weinick RM, Burns RM, Mehrotra A. Many emergency department visits could be managed at urgent care centers and retail clinics. Health Aff (Millwood). 2010;29(9):1630-1636.