Swedish ExpressCare Virtual is available to anyone located in Washington, Oregon, California, Montana or Alaska who has access to a personal computer, laptop, tablet or smartphone. Providers can see adults and children of all ages.  

A virtual visit is covered by most insurance plans. Check with your carrier to determine coverage and any copayments or deductibles.   If you do not have insurance, the cost is $79, payable at the time of visit via credit card. This cost does not include the cost of any medications, follow-up lab work or follow-up visits, if deemed applicable.   If we determine that a virtual visit is not appropriate for your condition, you will not be charged for your visit.  We will help you locate a more appropriate place to receive care (e.g., urgent care, emergency care).  

Yes, you need to create an account before you speak to a provider, but the account creation process is simple and takes just a few moments.  We recommend you set up your account now so it’s ready when you need it.  Once your account is created, you can use the mobile app or website using the same username and password.  

Parents/guardians must log in with their own account and select a provider. Then you’ll add your child’s information. Your child will be listed as a “minor dependent” on your account. 

ExpressCare Virtual medical providers can call in medication to your pharmacy in accordance with state laws and when medically appropriate.  Controlled medications (narcotic pain medications, benzodiazepines, etc.) cannot be filled.  Please contact your primary care provider for these refills.