Balance Rewards for healthy choices®

Overview

Q: What is Balance Rewards for healthy choices®?

 

A: Balance Rewards for healthy choices® is a Balance Rewards benefit that encourages users to set and meet health goals.

Earn points by completing 4-week physical activity and healthy lifestyle challenges at Walgreens.com/healthychoices. Points are earned for each challenge week completed. Successfully complete all 4 challenge weeks to earn a bonus prize wheel spin worth up to 2000 points. You can manually track progress or sync with leading fitness and health devices & apps to track activity and earn points automatically to track challenge activity.

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Q: What do I need to use Balance Rewards for healthy choices®?

 

A: You must have a Walgreens.com account and a Balance Rewards membership to use the program.

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Q: Where can I find the Balance Rewards Privacy Policy and Terms and Conditions?

 

A: See the Walgreens.com Privacy Policy and Balance Rewards Terms and Conditions.

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Eligibility and Joining

Q. How do I start using Balance Rewards for healthy choices®?

 

A: Visit Walgreens.com/healthychoices and click the Register Now button at the top right side of the page. You must be a Balance Rewards member to join. If you already have a Walgreens.com account, enter your username and password and click Sign In.

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Q: Do I need to be a Balance Rewards member to use Balance Rewards for healthy choices®?

 

A: Yes. If you don't already have a Walgreens.com account, you can create one while signing up for Balance Rewards for healthy choices®.

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Q: Do I need a Walgreens.com account to start using Balance Rewards for healthy choices®?

 

A: Yes. If you don't already have a Walgreens.com account, you can create one while signing up for Balance Rewards for healthy choices®. Your account only requires Basic Access for tracking with a device.

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Q: What if I can't register because I've forgotten my username or password?

 

A: Follow Forgot your Username or Password? for assistance on finding your username and resetting your password.

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Connecting a Device or App

Q: Can I set up my health or fitness device/app using Balance Rewards for healthy choices®?

 

A: No. You'll first need to activate your device or app by following its included instructions for use, including the set-up on the manufacturer website, if applicable. Then you're ready to link it to Balance Rewards for healthy choices® and start automatically logging activity and earning points. (If you don't have an account yet, it's easy to register.)

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Q: Which devices and apps can be linked to Balance Rewards for healthy choices®?

 

A: Walgreens supports a number of leading fitness and health devices & apps for health challenges that allow automatic tracking. Visit the walgreens.com/steps/appmarket.jsp> health apps & devices page to view all eligible devices and apps.

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Q: How do I link my device or app to auto-track my activity?

 

A: Just follow these steps to link a compatible device/app.

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Earning Points

Q: How do I earn points for Balance Rewards for healthy choices®?

 

A: Earn points for every challenge week you complete at walgreens.com/steps/stepslanding.jsp. Walgreens.com/healthychoices. You can manually track progress or walgreens.com/steps/healthysteps/devices/deviceappgallery.jsp.sync a health device/app to automatically track challenge activity. Your healthy activity can also be sent automatically if you sync select health and fitness devices & apps.

Earn points for every challenge week you complete at Walgreens.com/healthychoices. You can manually track progress or sync a health device/app to automatically track challenge activity.

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Q: How many points can I earn for each activity?

 

A: You will earn 100 points each week you complete a healthy challenge (up to 400 points total). Successfully complete all 4 challenge weeks to earn a bonus prize wheel spin worth up to 2000 points.8

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Q: Can I earn points for things other than walking or running?

 

A: You can earn points for cycling, weigh-ins, blood pressure/glucose readings, and logging other healthy activities. You will earn points for syncing a compatible fitness or health device/app.

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Q: When will my points be added to my account?

 

A: In most cases, points earned by logging activities directly into Balance Rewards for healthy choices® (or via the Walgreens mobile app) will be added to your account immediately, but it may take up to 48 hours for points to be reflected in your account.

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Q: When will I see the activity I logged using my fitness or health device/app in my account?

 

A: Third-party device and app vendors push activity information to Steps with Balance Rewards periodically, throughout the day. These activities will typically be reflected in Graph and List views within an hour of syncing your device/app.

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Q: Will I be able to see my points history for healthy choices within my Balance Rewards account?

 

A: Yes, Balance Rewards members will see one line item for each activity that resulted in earning points for healthy choices in the Balance Rewards Activity Summary. Points history will only show the last 180 days

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Q: Why is my points total for healthy choices different from my total Balance Rewards points available?

 

A: Points earned for retail transactions (in-store and online purchases, pharmacy refills, etc.) are not included in your Balance Rewards for healthy choices points summary. Total available Balance Rewards points include points earned for completing health challenges and retail transactions.

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Setting Goals and Logging Activities

Q: How do I start a Balance Rewards for healthy choices® challenge?

 

A: Sign in at Walgreens.com/healthychoices, click Get started on a challenge card to view all available challenges. You are able to participate in two challenges (one physical activity challenge and one lifestyle challenge) at the same time.

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Q: When do Balance Rewards for healthy choices challenges start and end?

 

A: All challenges begin on Monday and expire in 7 days. Sync your device or app or manually track progress every Sunday by 11:59 pm CST to earn 100 Balance Rewards points each week.

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Q: How do I earn a challenge prize wheel spin?

 

A: You must complete all 4 weeks of a physical activity or lifestyle challenge to earn a bonus prize wheel spin worth up to 2000 Balance Rewards points.

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Q: How do I view my Balance Rewards for healthy choices® challenges?

 

A: Sign in at Walgreens.com/healthychoices, to see all current and in-progress physical activity and lifestyle challenges.

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Q: How do I automatically log an activity?

 

A: Visit https://www.walgreens.com/steps/appmarket.jsp and search for your health app or device by category or operating system. Once you select your tracking device or app, visit walgreens.com/steps/stepslanding.jsp.Walgreens.com/healthychoices to view available health challenges. Challenges that allow automatic tracking are noted with Track automatically with an app or device. Your progress will be automatically tracked with a compatible tracking device or app (e.g. weight with a connected scale, blood pressure with a blood pressure cuff, steps with an activity tracker)..

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Q: How do I manually log an activity?

 

A: Sign in at walgreens.com/steps/stepslanding.jsp.Walgreens.com/healthychoices to view health challenges, then select Track to manually select your successful days.

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Q: Why can I no longer earn points using Steps with Balance Rewards?

 

A: Steps with Balance Rewards has been replaced by Balance Rewards for healthy choices. For more information, read the Balance Rewards for healthy choices FAQ.

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