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You may also call toll free at 866-525-1590. We are available 24/7.

Request New Prescriptions

Ask your doctor to fill and fax out the Prescriber Fax form. Your doctor's office must fax the form to us for the prescription to be valid.

Harvard Pilgrim Prescriber Fax Form

Mail-In Options

Print and mail us this form to register family members in Mail Service Pharmacy. You may also attach a paper prescription to this form and mail it to fill a new prescription via Mail Service.

Harvard Pilgrim Registration and Order Form

A convenient, cost-saving insurance option to refill your prescriptions by mail.

Who can participate in Mail Service Pharmacy?

You and your family can participate if your insurance plan is included in this Walgreens
program. Just contact your insurance company to see if you're eligible.


  • Save on prescription co-pays
  • Receive a 90-day supply of your medication, or the maximum allowed by your plan
  • Access to expert pharmacist advice 24/7
  • Get maintenance medications conveniently delivered to the location of your choice
  • Reduce the risk of running out or missing a dose of your prescription medication
  • All prescriptions are eligible for free standard shipping

Online Features

  • Add family members
  • Order mail service & retail prescription refills
  • Update and manage insurance information
  • Set up Auto Refill to refill prescriptions automatically, if eligible under insurance plan
  • View order status