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Frequently Asked Questions

What information is required to create a account?
All we need from you is some basic contact information and you'll be ready to go.

Will my information be secure?
Yes, the information you provide during registration and all stored information is protected using best practice security measures. For more information on how we protect your information, please read our Online Privacy & Security Policy.

What is authentication?
A quick and easy online system designed to ensure you alone have access to your personal information. Once you're finished, you'll never have to verify your identity again.

Can I take advantage of Balance® Rewards online?
Yes, and to do so you'll need to link your membership to your account. It's easy and FREE to get started, simply join now or activate your card online if you joined in store.