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Frequently Asked Questions


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Questions About Health Insurance? We can help.

Q: Where do I buy health insurance?

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A: You can buy health insurance many different ways. However, we recommend our trusted partner GoHealth, who can help you compare plans online or over the phone. They can also help you apply for financial assistance. Finally, GoHealth's service is completely FREE - you won't pay more for coverage and they can help you get the best coverage for your needs. Last year, more than 75% of enrolled members were eligible for lower-cost health insurance.*

Q: How do I enroll in GoHealth?

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A: You can enroll online through the GoHealth website or over the phone with a GoHealth insurance advisor.

Q: Should I automatically reenroll in my current health care plan?

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A: Although this is possible, instead its best to consider all of your options for 2015 coverage. Starting November 15, 2014, you can select health insurance that fits your needs and allows you to fill prescriptions at Walgreens. There may be new plans available in your area, your subsidy eligibility may have changed, or there may be a new plan out there that better suits your current health care needs. If you reenroll, you could be missing out on new and better opportunities for you and your family.

Q: What if I have a pre-existing condition?

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A: You won't be denied coverage or charged more for coverage due to a pre-existing condition such as cancer or diabetes.

Q: Do I qualify for a tax subsidy?

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A: It depends on your household size and annual income. If your total household income falls between 100% and 400% of the federal poverty level, you may qualify for premium tax credits that you can apply directly to your monthly premiums.

Your tax subsidy eligibility may have changed since 2014. Be sure to recalculate your tax subsidy eligibility before enrolling in 2015 coverage.

Q: When will I get the tax subsidy?

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A: If you qualify, your tax subsidy will be applied directly to your monthly premium.

Q: Am I purchasing health insurance owned by the government?

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A: No, insurance plans are offered by private companies that cover essential health benefits. However, if you qualify, the government may provide financial assistance and expanded eligibility for public insurance programs like Medicaid.

Q: How much does it cost?

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A: Health insurance plan costs are available on the online marketplace. Depending on your income, you may qualify for financial assistance. GoHealth can provide you with an estimate, based on your family income, size, and the cost of a standard plan. Your tax credit will be applied directly to your premium.

Q: If my employer does not provide coverage, am I still required to get health insurance?

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A: Yes, you need to enroll in coverage or you may be subject to a fee. Open enrollment for 2015 coverage begins on November 15, 2014.

Q: What if I don't get health insurance in 2015?

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A: You may have to pay a tax penalty equal to 2% of your annual income. This penalty doesn't cover your health insurance coverage; you will still need to pay 100% of your medical care.

Q: Where should I go if I qualify for Medicaid?

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A: If you qualify for Medicaid coverage, you will need to visit your state's Medicaid website or to find out more information.

Q: What if I am covered by Medicare Part D insurance?

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A: If you have Medicare Part D, you will continue to enroll in a Medicare Part D plan. You can visit the Walgreens Medicare Information page and get information about how the Affordable Care Act affects you.

* More than 75% of people who enrolled through GoHealth were eligible for the Advance Premium Tax Credit to lower the cost of their health insurance.

Who is GoHealth?

GoHealth is the nation's most complete online portal for finding health insurance coverage. They've helped millions of consumers compare health insurance quotes and purchase individual coverage online.

Talk to a licensed insurance advisor.