Mobile and Social Media
Walgreens Mobile Browser
Q: Does Walgreens have a mobile address?
A: Yes! Once you are logged in, you can refill prescriptions from your prescription
history, view photos in your Walgreens photo account, order prints for store pick up or home
delivery, view maps in your store locator, view your weekly ad, browse for self serve items,
view customer reviews and more! Select Browser
for more details on the browser and how to download the free application.
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Q: How can I order photos from my camera phone?
A: While viewing the photo, access your options menu and click Send. Then, either
key in save@walgreens.com or pull the address from your phone's address book. If you save the
above email address in your phone, you can easily send and store your photos, make prints,
share photos with family and friends or create great photo gifts at Walgreens Photo
Center.
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Mobile Messaging
Q: What is Walgreens mobile messaging?
A: Walgreens mobile messaging is a service for registered customers to receive
notifications about their prescriptions, delivered to their cell phone!
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Q: What does it mean that Walgreens mobile messaging is a pilot program?
A: Walgreens is currently rolling out the Walgreens Mobile Messaging program to select
stores initially, so not all customers will be able to receive notifications immediately.
Making sure to sign-up for the program on your account page ensures that when the store is
equipped with the service, you will be able to receive your notifications.
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Q: What will I receive messages about?
A: Walgreens customers will receive messages about prescription order status.
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Q: How do I sign-up for mobile messaging?
A: New customers can sign-up for Walgreens Mobile Messaging during their registration
process. Current Walgreens customers can change their Text Message Preferences on their Account
page under Your Information.
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Q: How do I stop Walgreens mobile messaging from coming to my cell
phone?
A: To opt out at any time, text the word STOP to 21525.
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Q: What are the participating carriers for the Walgreens Mobile program?
A: Participating carriers include the following: Alltel, AT&T, Boost, Cellular One,
Cellular South, Cincinnati Bell, Nextel, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless,
Virgin Mobile, Bluegrass, Centennial Wireless, ECIT, EKN, Immix, Inland Cellular, Illinois
Valley Cellular, Revol and West Central Wireless.
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Q: I signed up correctly, but I'm not receiving messages.
A: Rx Alerts is a beta feature and only available at specific locations. You will only receive Rx Alerts about prescriptions you have ordered from these specific locations. When your location is available, you will receive a welcome text message. You must respond within 48 hours to complete the sign up process.
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Q: I am having trouble receiving messages. How can I get help?
A: You must respond to the Rx Alerts welcome text message within 48 hours to complete the
sign up process and verify that you have signed up for the program. If you completed this step
and are still unable to receive messages from a store that is equipped with messaging services,
please contact Walgreens.com Customer Service toll-free, at 1-877-250-5823.
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Q: How can I order prescriptions refills from my cell phone?
A: Go to Walgreens.com on your web enabled mobile device and select the Pharmacy
link. From there, you can refill your prescriptions.
NOTE: Camera phones, like digital cameras, come in many shapes and sizes. Therefore,
unfortunately, we cannot give you precise instructions for how to perform specific functions on
your particular phone. What we can do is to give you a general idea of how these functions are
performed on most phones. If you need exact instructions, please contact Technical Support for
your phone model or your wireless carrier.
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A: Yes, when you use the Walgreens printing application on Facebook. The Walgreens Photo Printing Application allows Facebook users to print 4x6 or 5x7 inch photos from personal Facebook photo albums to a friend's Facebook album. Prints are available for pick up at one of over 7,000 Walgreens stores.
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A: You can follow Walgreens.com on Twitter.com/Walgreens.
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iPhone Application
Q: Does Walgreens have an iPhone application?A: Yes we do! In addition to the functionality supported in the Walgreens Mobile Browser, our iPhone app can also upload your iPhone photos directly to W Photo online. From there, users can order prints for in-store pick up in as little as 1 hour. You can also quickly find your nearest Walgreens via GPS-based store locator. Follow download to get the application.
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