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Walgreens for Healthcare Professionals

Payers & Health Systems

Thought Leadership


Our patient-focused specialty pharmacies increase patient access to specialty medications and drive improved outcomes through personalized support that maximizes engagement and care.

The Walgreens team helps anticipate the future of specialty medication and helps you understand how you can drive cost and care improvements across pharmacy and medical benefit management.

Your challenges

Your challenges

How we can help

1. Walgreens Connected Care® supports clinical goals and increases adherence

Mean adherence was shown to be 31 percent higher in individuals participating in the Walgreens Connected Care® Multiple Sclerosis program for six months or longer compared with those who chose not to participate for that duration.

Multi-channel specialty model that supports clients and patients

Connected Care® programs include:2

  • Bleeding disorders
  • Chronic inflammatory diseases
  • Cystic fibrosis
  • Hepatitis C
  • Idiopathic pulmonary fibrosis
  • Multiple sclerosis
  • Oncology
  • Pulmonary hypertension
  • and more

2. Patient-centric care network supports clients and patients

Traditional specialty pharmacy model vs Our specialty model

3. Access to the majority of limited-distribution drugs, including exclusive drugs

Walgreens Connected Care<sup>®</sup> supports clinical goals and increases adherence

Specialty research

2019 PBMI Report Abstract: Outcomes Reporting

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2019 PBMI Report Abstract: Orphan Drugs

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Comparing Adherence to Medications Used in Treating Comorbid Conditions among Older HIV Patients using Walgreens HIV-Specialized Pharmacies and Traditional Pharmacies

Adherence to CVD medications is better for HIV-positive patients aged 50 and over who use HIV-Specialized Pharmacies than for those who use traditional pharmacies.

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Improved Antiretroviral Refill Adherence in HIV-focused Community Pharmacies

Adherence rates for patients receiving their prescriptions from HIV-Specialty Pharmacies were significantly higher than for patients receiving their prescriptions from Traditional Pharmacies.

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Adherence and Clinical Outcomes among Rheumatoid Arthritis Patients: A Retrospective Case-Comparison Study

Patients with rheumatoid arthritis who are adherent to their medication regimen have significantly lower hospital rates and significantly lower Emergency Room visit rates than non-adherent patients.

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Identification of Risk Predictors for Antiretroviral Therapy Non-Adherence using Pharmacy Claims

Using HIV specialized services was found to be an important predictor of adherence to antiretroviral therapy.

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Patient adherence to antiretroviral medications among patients using HIV- Specialized pharmacy and traditional pharmacy settings

Patients who receive ARV medication and services from HIV-specialized pharmacies have higher medication adherence rates.

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Specialty Pharmacy and Specialty Clinical Collaboration Promotes Access to Direct Acting Antiviral Therapies for Hepatitis C

Collaboration between providers and Local Specialty Pharmacies (LSP) minimized delay in therapy, lowered rates of direct acting antiviral denial, and maximized patient financial assistance.

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Walgreens Connected Care Multiple Sclerosis: Impact of Managed Therapy on Adherence to to Medications Used to Treat Multiple Sclerosis and Related Comorbid Conditions

The Connected CareTM Multiple Sclerosis program significantly increased patient adherence to Multiple Sclerosis medications. Improved adherence was not negatively impacted by positive screenings for fatigue and depression.

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Impact of HIV-Specialized Pharmacies on Adherence to Medications for Comorbid Conditions

There is a significant relationship between member engagement in healthy activities and biometric tracking through Balance Rewards for healthy choices" and better adherence to prescribed antihypertensive medications.

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Oral Chemotherapy Program Improves Adherence and Reduces Medication Wastage and Hospital Admissions

Clinical programs, such as cycle management programs, effectively improve adherence, reduce medication wastage and reduce hospitalizations for patients on oral chemotherapeutic agents, realizing potential cost savings for both payers and patients.

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Local specialty pharmacists' role in care transitions for transplant patients on a multidisciplinary team

Involvement of local specialty pharmacists early in the transplant process allowed for greater collaboration with the health-system, proactive resolution of barriers to therapy, and greater patient satisfaction.

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Visit the Walgreens Center for Health & Wellbeing Research ›

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How we can help

2. This list is not inclusive of all programs available