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Walgreens for Healthcare Professionals


The Walgreens team can help you achieve the Triple Aim of enhancing the healthcare experience for your members with unique solutions that make it easier to manage care; improving the health of your members through innovative tools and resources that increase adherence to specialty medications, and helping reduce costs by providing you with the insights, data, and analytics needed to make smart decisions.

Your challenges

Your challenges

How we can help

1. Patient-centric care network supports clients and patients

Our vast network of specialty pharmacy sites enables us to bring local-level partnerships, programs and digital assets to your members and groups. By working with us, you benefit from our national presence as well as the flexibility that allows us to bring our specialty expertise to the community level. Despite our large national size, we are still able to customize our offerings while providing innovative programs and a dedicated local team.

Traditional specialty pharmacy model vs Our specialty model

2. Integrated care coordination through relationships with your member’s providers improves time to therapy

Our community-based specialty pharmacies are located in communities across the country, enabling us to develop deeper relationships with your members and their providers, resulting in an average time to therapy of 48 hours.

3. Walgreens Connected Care® supports clinical goals and increases adherence

Our condition-specific Walgreens Connected Care® clinical programs are available across all channels and help specialty pharmacists proactively engage members in richer, more clinically relevant discussions about disease progression, medication dosing and overall health to identify barriers to therapy and potential side effects.

In the first 6 months, members that participated in the split-fill oral oncology patient management program had lower discontinuation rates, significantly reduced pharmacy costs and reduced potential wastage.

Multi-channel specialty model that supports clients and patients

Walgeens Connected Care® programs include:2

  • Bleeding disorders
  • Chronic inflammatory diseases
  • Cystic fibrosis
  • Hepatitis C
  • Idiopathic pulmonary fibrosis
  • Multiple sclerosis
  • Oncology
  • Pulmonary hypertension
  • and more

Specialty research

2019 PBMI Report Abstract: Outcomes Reporting

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2019 PBMI Report Abstract: Orphan Drugs

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Comparing Adherence to Medications Used in Treating Comorbid Conditions among Older HIV Patients using Walgreens HIV-Specialized Pharmacies and Traditional Pharmacies

Adherence to CVD medications is better for HIV-positive patients aged 50 and over who use HIV-Specialized Pharmacies than for those who use traditional pharmacies.

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Improved Antiretroviral Refill Adherence in HIV-focused Community Pharmacies

Adherence rates for patients receiving their prescriptions from HIV-Specialty Pharmacies were significantly higher than for patients receiving their prescriptions from Traditional Pharmacies.

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Adherence and Clinical Outcomes among Rheumatoid Arthritis Patients: A Retrospective Case-Comparison Study

Patients with rheumatoid arthritis who are adherent to their medication regimen have significantly lower hospital rates and significantly lower Emergency Room visit rates than non-adherent patients.

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Identification of Risk Predictors for Antiretroviral Therapy Non-Adherence using Pharmacy Claims

Using HIV specialized services was found to be an important predictor of adherence to antiretroviral therapy.

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Patient adherence to antiretroviral medications among patients using HIV-Specialized pharmacy and traditional pharmacy settings

Patients who receive ARV medication and services from HIV-specialized pharmacies have higher medication adherence rates.

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Specialty Pharmacy and Specialty Clinical Collaboration Promotes Access to Direct Acting Antiviral Therapies for Hepatitis C

Collaboration between providers and Local Specialty Pharmacies (LSP) minimized delay in therapy, lowered rates of direct acting antiviral denial, and maximized patient financial assistance.

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Walgreens Connected Care®: Impact of Managed Therapy on Adherence to Medications Used to Treat Multiple Sclerosis and Related Comorbid Conditions

The Walgreens Connected Care® multiple sclerosis program significantly increased patient adherence to multiple sclerosis medications. Improved adherence was not negatively impacted by positive screenings for fatigue and depression.

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Impact of HIV-Specialized Pharmacies on Adherence to Medications for Comorbid Conditions

There is a significant relationship between member engagement in healthy activities and biometric tracking through Balance Rewards for healthy choices® and better adherence to prescribed antihypertensive medications.

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Oral Chemotherapy Program Improves Adherence and Reduces Medication Wastage and Hospital Admissions

Clinical programs, such as cycle management programs, effectively improve adherence, reduce medication wastage and reduce hospitalizations for patients on oral chemotherapeutic agents, realizing potential cost savings for both payers and patients.

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Local specialty pharmacists' role in care transitions for transplant patients on a multidisciplinary team

Involvement of local specialty pharmacists early in the transplant process allowed for greater collaboration with the health-system, proactive resolution of barriers to therapy, and greater patient satisfaction.

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Visit the Walgreens Center for Health & Wellbeing Research ›

URAC Accredited Specialty Pharmacy. Expires 01/01/2023.


How we can help

1. Walgreens internal analysis [data file], Specialty Pharmacy Operations. December 2018–January 2019. Deerfield, IL.