Pharmacy services that support better outcomes

Walgreens Advanced Care^®, our enhanced adherence solution, helps our partners drive successful outcomes for their patients taking diabetes, hypertension, and/or cholesterol medications. This offering includes patient risk identification through machine learning and predictive modeling, high-touch omnichannel outreach, and continual adjustment of interventions based on patient-level outcomes.

Walgreens Expanded Care™ helps partners close gaps in care and improve outcomes for populations with specific conditions including diabetes, pulmonary and mental health. There are three core aspects to Walgreens Expanded Care—preventive care and care gap closures, chronic care support, and care coordination.

Constantly improving efficiencies allows our pharmacy team to focus on patient consultations and interventions. Using our Patient Care Portal, we identify patients at risk for nonadherence, identify barriers to care and intervene to improve adherence. Getting medication to patients quickly, we enable them to stay adherent through omnichannel tools such as Pill Reminder, refill reminders and New-to-Therapy programs.

Our digital tools extend beyond our award-winning Walgreens App and offer quick, convenient self-service access to an array of services, education and resources. Members and patients can easily order or refill medications, get alerts and reminders, and engage with pharmacists and other medical professionals via our website, email, or texting to support their overall health. 

Through pharmacist-led, one-on-one patient consultation and training; access to informative videos; questionnaires; and other forms of engagement, Walgreens educates patients on the specific challenges and management of their health condition.