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Walgreens for Healthcare Professionals

Payers & Health Systems

Thought Leadership

The Walgreens Center for
Health & Wellbeing Research

Welcome to the Walgreens Center for Health & Wellbeing Research.

Walgreens strives to impact the Triple Aim by improving the experience of care, improving the health of populations and reducing total health care costs. Our dedicated team works to demonstrate the impact and effectiveness of various pharmacy-led programs and services and how they can benefit patients, providers and payers.

Here you will find summaries, links and original documents related to our research in peer-reviewed publications and presentations at scientific conferences.

We look forward to your feedback and our efforts to improve health and wellness in America! If you have questions or suggestions, please contact us at

Featured Research


Late-to-refill reminder calls increased adherence for Medicare Part D patients, which could reduce cost and hospitalization risk.1

Late-to-refill call - up 22.8% refill rate - up 1.5% adherence (PDC) - up 2.2 days persistent.

Published: 2017

Download : Publication

Specialty Pharmacy

94% of patients on direct acting antivirals had sustained virologic response (SVR) 12 weeks after therapy:2

Specialty & Hepatitis C

Published: 2017

Download : Publication

Research Library

Research Initiatives

1. Taitel, M., Mu, Y., Gooptu, A., Lou, Y. (2017) Impact of late-to-refill reminder calls on medication adherence in the Medicare Part D population: evaluation of a randomized controlled study. Patient Preference and Adherence. Retrieved from

2. Zhu, J., Hazen, R., Joyce, C. Delpino, A., Kirhkam, H., Strickland, C., Markes-Wilson, S., Kim, T., Kang, M., Rubin, R. and Stein, L. (2017). Local specialty pharmacy and specialty clinic collaboration assists access to hepatitis C direct-acting antivirals. Journal of the American Pharmacists Association. Article in Press.

The data reported is from Walgreens Specialty Pharmacy patients with fills from 11/2013 to 6/2015.