What is Lexie Hearing?
Lexie Hearing, an innovative company in the direct-to-consumer hearing aid market in the United States, is on a mission to make better hearing affordable and accessible to everyone. We have reduced traditional hearing aid prices by 80% without compromising customer service, quality, or the features customers expect and need in their hearing aids. Using technology developed in the United States, together with FDA-registered OTC hearing aids that are backed by scientific research, customers can conveniently purchase hearing aids online, complete a hearing test using the Lexie App, and program their OTC hearing aids to match their unique hearing profile.
How does an online hearing test work?
Our hearing test is a validated, audiological screening test that uses numbers presented with background noise (commonly referred to as a speech-in-noise (SIN) screening).
The test determines your speech recognition threshold (in a dB signal-to-noise ratio). This reflects your ability to understand speech in the presence of background noise, something individuals with hearing difficulty typically struggle with. If your results are reduced, you are likely to benefit from a hearing aid.
How accurate is the online hearing test?
Great question, because online hearing 'tests' are generally not clinically validated. However, the Lexie online test technology has been widely validated, with results published in multiple scientific peer-reviewed journals. The accuracy of the hearing test exceeds 90% and the test can reliably be taken on your PC, tablet or smartphone with any set of head/earphones.
How does talking to a Lexie Expert work?
Customers can connect directly with Lexie Expert via video or voice calls, to get real-time support when they need it. The Lexie Expert are experienced in hearing health and are available 6 days a week. They are there to help you get the best use out of your Lexie OTC hearing aids.
How do you return Lexie hearing aids?
Please note that all items purchased on this page need to be returned directly to Lexie Hearing and cannot be returned to Walgreens. If you would like to purchase Lexie products that you can return via your local Walgreens store, please visit Walgreens.com and search “Lexie Hearing Aids. Lexie Hearing offers a 45-day trial period where if you’re not 100% satisfied with your hearing aids you can return them for a full refund. To qualify for the above refund, you will need to log a call with our contact center at any time before, but no later than 5pm (ET) on the 45th day after receipt. Find out more at lexiehearing.com/walgreens/us/returns-refunds-policy.