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UTI Treatment Online

Learn how to get UTI Treatment online, if approved. It’s easy with Walgreens Virtual Healthcare.

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UTI Treatment, Just A Virtual Visit Away

  • If you suspect you have a urinary tract infection (UTI) or are experiencing symptoms of a UTI, it is best to see a doctor, whether through a virtual consultation or in-person. Common symptoms of UTIs include a strong urge to urinate that doesn’t go away, a burning feeling when urinating, urinating often and passing small amounts of urine, pain in your lower back, pelvis or bladder, and urine that is cloudy, bloody or foul-smelling. If left untreated, a UTI could lead to complications such as kidney damage, frequent UTIs, or sepsis, which is a life-threatening complication of an infection. Healthcare providers often treat UTIs with antibiotics and can help you determine ways to prevent future UTIs.

  • UTI Virtual Care allows you to receive treatment for a urinary tract infection remotely through chat consultation with a healthcare provider. The provider will review your symptoms, consider your medical and social history and may discuss if you have completed an at-home test. If appropriate, the provider can prescribe medication and send it to the pharmacy of your choice. Additionally, they may discuss over-the-counter options to help with symptoms while waiting for the UTI treatment to take effect.

  • Insurance can help with the costs of various medications, including those used to treat UTIs. If you have any questions about your prescription drug coverage, please speak with your Walgreens pharmacist or your insurance provider. The cost of medication is not included in your Walgreens Virtual Healthcare visit fee.

    Want to pay for your mediation without insurance? Look for lower prescription prices at Walgreens using our free tool, Walgreens Rx Savings Finder.

  • Urinary tract infections (UTIs) can be diagnosed and treated either in person or through virtual consultations. In both cases, symptoms will be reviewed along with your medical history. If suitable, treatment can be prescribed regardless of whether you are attending in person or virtually. In-person visits may involve urine samples or lab blood draws. You may be a good candidate for Walgreens Virtual Healthcare if your symptoms have lasted for less than two weeks (such as painful urination, a strong urge to urinate or frequent urination), if this is your first UTI in the last 3 months, and if you were assigned female at birth. However, there are situations where an in-person consultation is more suitable. In-person care is advised if you are experiencing fever, chills, nausea, vomiting, pain the flank, back, or abdomen have unusual vaginal discharge, were assigned male at birth, or if you are pregnant or nursing.

  • During your Walgreens Virtual UTI visit, you will start by completing an online inquiry form to answer questions about your health and medication history as well as your current UTI symptoms. If you have certain conditions such as chronic kidney disease, photos of recent labs may be required for the provider to prescribe UTI medications that are safe for you. Then, a nurse practitioner or doctor will connect with you via secure online chat. If appropriate, they will prescribe a medication to treat the UTI that can be sent to your local Walgreens or pharmacy of your choice.

  • After you complete a Walgreens Virtual Healthcare online intake form, a provider will review your answers. Generally, a provider will reach out to you via secure chat within 30 minutes; however, this may take longer on busy days. Walgreens Virtual Healthcare providers are available morning and night, from 7 a.m. to 11 pm CST. If a medication is prescribed following your consultation with the provider, the prescription will be sent to your pharmacy on the same day.

Frequently Asked Questions

  • Symptoms of a UTI can appear suddenly. You might feel a strong need to urinate, experience pain while urinating, or have the urge to go very often (just minutes after you’ve already gone). You could also feel soreness in your lower abdomen, back or sides. Additionally, your urine may appear cloudy, bloody, and have strong odor. If you experience back pain, chills, fever, nausea or vomiting, these could indicate a more serious issue, such as a kidney infection. If you suspect you have symptoms of a kidney infection, seek in-person medical care promptly.

  • UTIs can often be diagnosed based on symptoms and medical history. A urine test, however, can confirm you have a UTI and determine the specific bacteria that caused it.

  • Anyone, regardless of age or gender, can develop a UTI, although they are more frequently seen in women. Factors that increase the risk of a UTI include being sexually active, using specific forms of birth control (like diaphragms and spermicidal products), pregnancy, menopause, having kidney stones and conditions that weaken your immune system (such as diabetes).

  • UTIs are typically treated with antibiotics, as the infection is caused by bacteria. After starting antibiotics, symptoms generally improve quickly. Increasing fluid intake can help speed recovery and ease symptoms, along with certain over-the-counter (OTC) products for urinary pain such as phenazopyridine (AZO Urinary Pain Relief) AZO. When prescribed antibiotics, including those to treat a UTI, it is essential to complete the entire medication course, even if symptoms resolve before finishing all of the medication.

  • Most symptoms of a UTI go away in one to two days after starting antibiotics. However, it’s very important to finish all the medication prescribed for your UTI, even if symptoms go away.

  • UTIs are caused by bacteria in the urinary tract and therefore can only be treated with antibiotics. After starting antibiotic treatment, it may take up to one to two days for symptoms to improve. During this waiting period, over-the-counter (OTC) products such as AZO are available to help ease the uncomfortable symptoms of a UTI.

    Phenazopyridine (AZO) is an OTC urinary pain management product, which helps relieve urinary pain, burning and urgency, and starts to work in as little as 20 minutes. It is important to note that AZO may cause some stomach discomfort, so take it with food. Additionally, it will cause urine to turn a reddish-orange color. While this discoloration is not harmful, care should be taken as it can stain clothing or other materials, including contact lenses if handled after touching AZO tablets. Do not use if you have a hypersensitivity to AZO or its ingredients or if you have G6PD deficiency, unless approved by your provider. If you have kidney disease, allergies to foods or dyes, or if you are pregnant or breastfeeding, speak with your provider before taking AZO. Contact your healthcare provider if your symptoms last more than 2 days or if you suspect you are having an adverse reaction to AZO.

  • While there are no guaranteed methods to prevent UTIs, there are steps you can take to decrease your risk. Here are some tips to help prevent UTIs from recurring:

    • Stay hydrated – drink water daily to help flush bacteria from the urinary tract.
    • Use healthy bathroom habits – urinate every 3-4 hours, fully empty your bladder, and have soft daily bowel movements to avoid constipation (which increases UTI risk). Always wipe from front to back after using the toilet.
    • Wear breathable clothing – choose cotton underwear and loose-fitting clothes to reduce trapped moisture, which may promote bacterial growth.
    • Consider your birth control if you currently use one – some methods, such as diaphragms, spermicides and lubricated condoms increase the risk of UTI. Talk with your healthcare provider about potential options if you get frequent UTIs.
    • If UTIs happen after sex – your provider may recommend a routine or medication to use afterward.

    By combining hydration, healthy bathroom habits, appropriate birth control choices and moisture control, you can help reduce your risk of developing a UTI.

References

Disclaimers

*Currently available in the following states: AL, AZ, CA, CO, CT, FL, GA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, NC, NJ, NV, NY, OH, OK, PA, SC, TN, TX, VA, WA, WI

Based on national averages. Actual times may vary.

Labcorp and Quest staff are not associates, employees and/or agents of Walgreen Co. or any Walgreens subsidiary or affiliated company. Lab service will be a separate fee, price may vary.

Prescription based on medical evaluation and not guaranteed.

Walgreens-affiliated medical practices are independently owned and operated by licensed physicians who provide services using the Walgreens virtual care program telehealth platform. For more information about the relationship between Walgreens and the medical practices click here.

Walgreens Health Medical Group California P.C. is a California professional medical corporation utilizing the fictitious name “Walgreens Health Medical Group California P.C.” pursuant to Cal. Bus. & Prof. Code § 2415. To view the Fictitious Name Permit click here.