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If I have a prescription on file at another pharmacy, can I refill it at Walgreens?


Transferring a prescription from another pharmacy to Walgreens is easy. In fact, Walgreens handles most of the work.

Here's how it works:

  • Simply call, stop by your local Walgreens pharmacy or request the transfer online.
  • Provide the name of the medication along with the name and phone number of the transferring pharmacy.
  • Walgreens will contact the pharmacy where your prescription is currently on file to get the information needed to fill your prescription. If the prescription has no remaining refills, we will contact the prescribing physician.
  • When ordering a transfer online, select ADD TO ORDER to take you through the online checkout process, where you may choose to have the prescription filled at your local Walgreens store or have your order shipped to you.
  • The information you submit online will be sent to the Walgreens pharmacy you selected. You will receive an email when your prescription is ready for pickup or has shipped.

Back to Ask a Pharmacist


Answers to questions regarding information about medications or health conditions are not for diagnostic or treatment purposes and are not conclusive as to the presence or absence of any health condition. Consult your physician for diagnosis and treatment of your medical condition. The information provided is not a substitute for medical advice. Advances in medicine may cause this information to become outdated, invalid or subject to debate. Professional opinions and interpretations of the scientific literature may vary. Walgreens' terms of use and general warranty disclaimer apply to all services provided. If you are in need of immediate medical attention, contact your physician, poison control center or emergency medical professional. If you need to speak with a pharmacist for non-emergency matters, contact your local Walgreens pharmacist or call a pharmacist toll-free at 1 (877) 250-5823.

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