Health answers. Now.
Frequently asked questions
What can I chat about?
Our expert pharmacy staff can look up a prescription price for you and answer questions about:
- All Walgreens store, pharmacy and health services
- Non-emergency, medication-related topics
- Potential allergic reactions
- Prescription medication side effects
- Which over-the-counter option is best for your symptoms
Is my chat session private?
Yes, your online conversation is completely confidential and secure, and you can remain anonymous. It is your right to share as little or as much information as you want. We encourage you to participate in an open and honest dialogue in order to provide you with the most accurate and relevant information as it may relate to any health condition you might have.
Can I get a copy of my chat transcript?
Yes, you can print or email the transcripts to yourself within the chat window.
What if there isn't a pharmacy professional available?
Chat with a Pharmacy Professional is currently available 24 hours a day, 7 days a week. Based on demand, there may be a short wait, but a pharmacy professional will be with you as quickly as possible.
If you have an urgent question or do not want to wait for a pharmacy staff member to become available, contact any Walgreens pharmacy.