• Getting a Balance Rewards Card
    • Q: Do I need a physical card to earn and redeem points?

      A: No. To earn points online, sign in to your Walgreens.com account. In store, provide your phone number, the mobile card, or present your physical card. If you joined Balance Rewards online, you will not be mailed a physical card. If you would like a physical card, visit your local Walgreens or Duane Reade and ask a sales associate to link a physical card to your membership.

    • Q: I joined online and want a physical card. How do I get one?

      A: If you joined Balance Rewards online, you will not be mailed a physical card. If you would like a physical card, visit your local Walgreens or Duane Reade and ask a sales associate to link a physical card to your membership.

      NOTE: You do not need a physical card to participate in Balance Rewards. To earn points online, sign in to your Walgreens.com account. In store, provide your phone number, the mobile card, or present your physical card.

    • Q: Will a physical card be mailed to me?

      A: If you joined Balance Rewards online, you will not be mailed a physical card. If you would like a physical card, visit your local Walgreens or Duane Reade and ask a sales associate to link a physical card to your membership.

      NOTE: You do not need a physical card to participate in Balance Rewards. To earn points online, sign in to your Walgreens.com account. In store, provide your phone number, the mobile card, or present your physical card.

    • Q: How do I get the mobile card?

      A: If you want to get the mobile card, you can download the Walgreens mobile app and link your Balance Rewards member number to it. You will then be able to use your mobile card to earn points and keep track of your points. To download the mobile app, follow Walgreens Mobile Apps.

    • Q: How can I get a replacement card?

      A: If you've misplaced your Balance Rewards card and want a new one, visit any Walgreens or Duane Reade store and ask a sales associate. The sales associate can provide you with a new card and link it to your existing Balance Rewards membership.