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Coupons

Printable Coupons

Q: What guidelines does Walgreens have for coupon usage?

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A: As a customer-focused retailer, Walgreens encourages the use of coupons by our customers in our retail stores, in accordance with our Coupon Policy Guidelines. These guidelines include information from Sale Items, Multiple Coupons, Buy One, Get One Free Coupons, Internet/Print at Home Coupons, Earning Register RewardsTM, and Redeeming Register RewardsTM.

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Q: Can I use manufacturer's coupons for online purchases?

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A: Yes. Manufacturer coupons available for a product will be available to clip directly from the product page.

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Q: Can I use the coupons from the online Weekly Ad?

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A: Yes, but only for in-store purchases. To print store coupons, click on Printable Coupons in the footer of the Home Page. This will take you to a page where you can view or print store coupons. You can also click on the Store Coupon symbol that appears on a product page when a coupon is available for that product. Print and redeem them at your nearby Walgreens store.

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Q: Can I use multiple coupon codes in one order?

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A: It depends. If the coupon codes you're applying are for different products (e.g. one code for 15% off fragrances and one code for $20 off contact lenses), then the shopping cart will accept multiple coupon codes. However, if the coupon codes are for the same product (e.g. one code for $20 off contacts and one code for 15% off contacts) and/or stacked on top of a site-wide promo (e.g. one code for 15% off Walgreens brand vitamins and one code for $10 off a $50 purchase), the shopping cart will not accept multiple coupon codes.

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Paperless Coupons

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Paperless Coupons work, or see FAQs below.

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Q: What are Paperless Coupons?

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A: Walgreens Paperless Coupons are electronic coupons that you can clip directly to your Balance Rewards account. You can save offers directly to your Balance Rewards card from your mobile phone using the Walgreens app or at walgreens.com/coupons from your computer. These digital coupons are automatically applied in-store, at checkout, when you use your Balance Rewards card, enter your phone number, or have the sales associate scan your phone through the Walgreens mobile app.

Full coupon policies can be found here.

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Q: Do I have to be a Balance Rewards member to take advantage of Paperless Coupons?

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A: Yes, you must have a Balance Rewards account in order to use Paperless Coupons. If you do not have a Balance Rewards account, you can sign up here.

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Q: How do I find Paperless Coupon offers?

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A: Once you are logged into your Walgreens.com account with Balance Rewards, please visit Walgreens offers page at walgreens.com/coupons. Here, you will find several coupon offers for you to browse through and search. Simply click on the Clip to Card button to add a particular offer to your account. You can search,by keyword, in the box at the top right of the page.

You can also clip directly from the online version of the Weekly Ad. After navigating to the Weekly Ad (by clicking the link at the top of any page on Walgreens.com or the link on the left side of the Paperless Coupons page) hover over the coupon you would like to clip and click the Clip to Card button.

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Q: How can I tell if coupons have been added to my profile?

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A: On the Paperless Coupons homepage, you can view a list of all the coupons that are currently on your Balance Rewards card by clicking on the clipped coupons button. You can also see coupons soon to expire and redeemed coupons by clicking on the corresponding buttons.

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Q: How do I remove coupons from my Balance Rewards card?

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A: Coupons can only be unclipped on walgreens.com after you have approximately 90 coupons clipped. Coupons can be unclipped from the mobile app at any time, even if you have less than 90 clipped coupons. If you would like to unclip coupons from your account, please use the Walgreens app.
Expired coupons that were clipped to your account will be removed from your account when the expiration date passes. The expiration date will be shown at the top of the product description. Coupons expire at 11:59 P.M. in the time zone of the store where they are redeemed.

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Q: Is there a limit to how many coupons I can have clipped to my account at one time?

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A: Yes, you will see a warning message at the top of the Paperless Coupons homepage when you are approaching the clipped coupon limit.

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Q: Why am I unable to redeem my coupon at the checkout?

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A: Please ensure you have read the offer purchase requirements carefully to ensure the brand, quantity, size, and price match with the item you are trying to purchase. If everything matches and you are still having trouble redeeming the coupon, please contact Walgreens.com Customer Service at 1-877-250-5823 with the product description and UPC product barcode number.

NOTE: National manufacturer coupons will only be available for online redemption in Puerto Rico stores.

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Q: How many times can I redeem a coupon?

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A: Each coupon is allowed to be redeemed once. Once it is redeemed, the coupon will be removed from your clipped coupons list and move into the redeemed coupons section.

NOTE: Single use coupons can be redeemed only once, either digital or paper, but not both.

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Q: How do I clip coupons on the mobile app?

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A: To clip coupons via the Walgreens mobile app:

1. Select the Weekly Ad & Coupons icon from the home screen of the Walgreens app.

2. Select Start Clipping from the Weekly Ad & Coupon page.

3. Available coupons will display on the next screen. Click Clip under the offer to add it to your Balance Rewards account. You may also click on the offer to display coupon details and then clip the offer from the next screen.

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Q: Will the coupons apply for my online ship to you orders?

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A: Yes. Paperless manufacturer coupons can be used on ship to you orders.

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Q: Can I use a promo code and a manufacturer coupon on the same order or item?

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A: Yes. You can use a promo code and manufacturer coupon on the same order or item.

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Q: What is Text2Clip and how does it work?

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A: Text2Clip allows Balance Rewards members to text a keyword to 41456 to receive paperless coupons related to that keyword. The coupons will automatically be clipped to your Balance Rewards card and redeemed at checkout.

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Q: Why did I receive a message to call customer service?

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A: You either have multiple Balance Rewards accounts that we are unable to identify or we cannot find your account. Customer Service can help to ensure you have one valid account.

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Q: How do I know which coupons were clipped?

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A: Click on the link that is provided in the text message that you receive back from Walgreens.

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Q: How do I know which products are eligible for each coupon?

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A: Check the coupon details or click on the shop link for that coupon to see a list of eligible products.

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Q: How do I redeem my coupons in the store?

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A: At checkout just use your Balance Rewards card or the phone number that is linked to your Balance Rewards account and the coupons will be automatically applied.

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Q: How do I redeem my coupons on my Walgreens.com order?

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A: If you place an order on Walgreens.com using the account that is linked to your Balance Rewards account the coupons will automatically apply.

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Q: Why was I suspended from clipping coupons for 12 hours?

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A: If you text the same keyword more than 4 times your phone number will be suspended for 12 hours. Please try again after 12 hours has passed.

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Q: Can I clip coupons from the weekly ad using keywords?

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A: At this time you can only clip manufacturer coupons and coupons from the monthly savings book. The weekly ad coupons will be added at a later date. You can clip the weekly ad coupons online or on the mobile app.

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