- Q: How do I shop Walgreens.com?
A: Use the toolbar at the top of every Walgreens.com page to select and browse a product category. For prescription orders, click on the Pharmacy & Health tab at the top of any page under the Walgreens logo.
- Q: What is the fastest way to find what I need?
A: Click on the Search box on the Home Page and type in a keyword.
- Q: How can I search Walgreens.com?
A: In the search box at the top of Walgreens.com, type a keyword and click Search. If you're looking for a specific item, you can also type the Item Number, WIC (product code), SKU or UPC (leaving the last digit off) into the search box.
- Q: I used the Search feature, but I still can't find what I need. Can you help me find it?
A: After you have tried the suggested key words, try these options: 1) Try something less specific, instead of deodorant soap, try soap. 2) Try a synonym for the product. For example, instead of enteric aspirin, try low-dose aspirin. 3) Try a different category. For example, cotton balls may not only be in the beauty area, they may also be in the first aid area.
- Q: Are product prices online the same as prices in my Walgreens store?
A: No. Pricing may differ online and in-store. Upon request, Walgreens stores will price match to Walgreens.com Regular price. Online sale/promotional offers, pricing resulting from a typographical error, previous days pricing, contact lenses, photo, pharmacy, and health services are excluded. Item must be identical in brand name, description, size, weight, color, quantity and model number. If item is out of stock at the store, no rain checks will to be issued for a price match. Walgreens team member will validate price. Screen shots or printouts will not be accepted as proof of price. Price match is limited to one transaction per customer per day. Stores reserve the right to limit the amount of price adjustments made in a single transaction. Price Match requirements are subject to change.
See Shop Help - Specials & Sales for more information.
- Q: What is the difference between a Shopping Cart and a Shopping List?
A: Shopping List
Your Shopping List saves products you would like to order later. You must be registered and signed in to use your Shopping List. To add a product to your Shopping List, click the gray Add to Shopping List button below the item price and quantity. A popup confirmation will display where you can Keep Shopping or View Your List. You can also click the red X to continue shopping.
If you'd like to buy a product from your Shopping List, click the blue Add to Cart button next to its individual listing. To select multiple items from your Shopping List to add to your cart, click the checkbox next to each item you'd like to add and click the blue Add Selected to Cart button at the top of your list. To remove a product from your list, click the blue Remove From List link next to that product.
You can view your Shopping List at any time by selecting Shopping List from the drop down menu at the top right of any page.
Your Shopping Cart holds your selections until you check out. To choose a new product, click the blue Add to Cart button below the item price and quantity. To remove a product from your cart, click the blue Remove link next to that product on the right navigation column. To change the quantity, enter the new number in the Qty field and click Update. You can view the contents of your cart at any time by selecting the Cart icon at the top of any page.
- Q: How long will my Shopping Cart hold my selected products?
A: Your Shopping Cart will hold your products for 30 days.
NOTE: Please remove out of stock products from your Shopping Cart before you check out.
- Q: Can I check my store's inventory for products?
A: Yes. Once you are on a product page, look for its in-store availability under the Add to Cart button. If you have signed into your account and have a preferred store selected, you will see its availability at that store. You can also click on the Check Other Stores link to search its in-store availability by location. If you do not have an account or are not logged in, you will see a Find At Store button instead. Once you click in, you can search by a zip code, address, city, or landmark, or choose the Use My Location button to find the product availability at a Walgreens store near you. The results will read as either In Stock with an estimated inventory or Not Available. Actual inventories may vary. Results are based on availability at the time of inquiry.
- Q: Will Walgreens accept manufacturer's coupons printed from the Internet?
A: Sure, but only for in-store purchases and as long as they are valid manufacturer's coupons. Browse Coupons to select and print coupons to use on your next trip to Walgreens.
- Q: How can I submit a product suggestion?