Q: Do you accept payment other than credit card?
A: You can pay for Walgreens.com orders with a debit card, Visa, MasterCard, Discover Network or American Express. You can also pay with PayPal and PayPal Credit. Walgreens stores accept cash, check, gift card, debit card, Visa, MasterCard, Discover Network, American Express, or Apple Pay.
Q: What are your accepted payment options?
You choose prescription pickup at your neighborhood Walgreens
Pay at the store.
You ordered store products (shipping only)
You are shipping both your store order and your prescription order.
You are shipping your store order and picking up your prescriptions at your neighborhood Walgreens.
Pay for your store order on the web site and pay for your prescriptions at the store.
Orders shipped to you.
Pay with American Express, Visa, MasterCard and Discover Cards as well as PayPal and PayPal Credit. We are currently unable to accept gift cards for payment of online orders.
Q: Does Walgreens accept food stamps?
A: Food stamps are accepted at select Walgreens stores. Please contact your store for program details.
Q: What types of Walgreens cards are available?
A: Follow Walgreens Gift Cards for Gift Card information. Walgreens Gift Cards can be redeemed in-store only. You may have also received a Walgreens Card for store credit for returned items. These can be redeemed in-store only. Walgreens Photo gift cards are available in stores only, but can be used both in-store and for online photo purchases.
Q: How can I check the balance on my Walgreens Gift Card, Walgreens Card, or Walgreens Photo Card?
A: There are a few ways to check your balance:
- If you have a red Walgreens Gift Card with a 16-digit card number, please call the number on the back of the card and request your account balance.
- If you received a store credit and have a have a Walgreens Card with a 19-digit number, follow Check Balance and Account Activity. Enter your 19-digit card number and 4-digit PIN (on the back of the card) in the spaces provided and click Search.
- If you have a Walgreens Photo Card with a 19-digit card number, follow Check Balance and Account Activity. Enter your 19-digit card number and 4-digit PIN (on the back of the card) in the spaces provided and click Search to check your balance or view your account activity.
Q: How can I check the balance on my refund card?
A: If you received a store credit and have a have a W Card with a 19-digit number, follow Check Balance and Account Activity. Enter the 19-digit card number (found on the front of your card) and the four-digit PIN number (found on the back of your card) and click Search. You will be taken to the Walgreens Card Balance Summary page where you can view your balance.
Q: Can I buy Walgreens Gift Cards online?
A: Yes, you can purchase Walgreens Gift Cards online in select denominations. Walgreens Gift Cards in other amounts or Walgreens Photo Gift Cards can be purchased at your local Walgreens store. Walgreens Photo Gift Cards are not available for purchase online. Follow Walgreens Cards for more information. For corporate gift card purchases totaling $500 or more, see Corporate Cards.
Q: Can I redeem a Gift Card online?
A: You can use a Walgreens Photo Gift Card online for photo purchases. However, at this time, you cannot use Walgreens Gift Cards or Walgreens Cards for online purchases. Your Walgreens Gift Card or Walgreens Card is accepted at any Walgreens store nationwide.
Q: Do Gift Cards expire or have dormancy fees?
A: As of September 1, 2005, Walgreens does not apply dormancy fees or expirations to Walgreens Gift Cards or Walgreens Cards. If your card was purchased or loaded prior to September 1, 2005, it is possible that a non-use service fee of $2 per month was applied to the initial remaining balance on the card.
Q: What are your policies and restrictions regarding gift cards?
A: Please see the back of your gift card for specific program details.
NOTE: In-store refund cards cannot be used as gift cards. Please see the back of your card for restrictions.
Q: What is Apple Pay?
A: Apple Pay is a convenient and secure way to pay for your in-store purchases with your iPhone 6 or iPhone 6 Plus.
Once you connect a credit or debit card from a participating bank to your Apple Pay account, you'll be able to pay for your purchase at any Walgreens location by simply holding your phone near the reader at checkout and placing your finger over the TouchID sensor on your phone to authorize the payment.
For more information about how Apple Pay works, click here.
Q: Can I use Apple Pay for orders on Walgreens.com?
A: No, Apple Pay is only accepted for in-store purchases.
Q: What is Visa Checkout?
A: Visa Checkout is a digital wallet that simplifies the on-line shopping process by storing your credit or debit card information and billing address. Visit Visa Checkout for more information.
Q: What type of payment method can I use with Visa Checkout?
A: You can add any American Express, Discover, MasterCard, or Visa branded debit or credit card.
Q: Can I use Visa Checkout for in-store purchases?
A: No. Visa Checkout can only be used for on-line purchases.
Q: Can I use Visa Checkout to make Walgreens.com purchases from my mobile device?
A: Yes. You can use Visa Checkout to make Walgreens.com purchases from any web enabled mobile device.
Q: What is Masterpass?
A: Masterpass is a digital wallet that allows you to check out faster no matter how you shop. Simply store your payment and shipping information in one secure location for a simple, fast, and secure checkout experience.
Q: What type of payment method can I use with Masterpass?
A: Load your Masterpass digital wallet with any participating credit or debit card from any issuer and any network, not just your Mastercard cards.
Q: Can I use Masterpass for in-store purchases?
A: Yes, you can use Masterpass for in-store purchases.
Q: Can I use Masterpass to make Walgreens.com purchases from my mobile device?
A: Yes, you can use Masterpass to make Walgreens.com purchases from any web-enabled mobile device.
Q: What is PayPal?
A: PayPal is a secure way to send and receive money online with or without entering a credit card number. You can find complete information at PayPal.com.
Q: If I already have a PayPal account, do I have to sign up again to use it at Walgreens.com?
A: No, there's no need to register again. When you check out, choose Pay with your PayPal account on the Payment page. You'll be taken to the PayPal login page. Log in as usual, and then you'll be returned to Walgreens.com to finish checking out. For online photo orders, PayPal can only be used with the mail delivery option. Select the shipping option (instead of in-store pickup) and click on the PayPal button at checkout.
Q: Can I use PayPal for all orders on Walgreens.com?
A: Sorry, no. We accept PayPal payments only for product and W Photo orders. For W Photo purchases, PayPal can only be used for orders that you choose to have mailed to you. It cannot be used toward photo orders that you schedule for in-store pickup.
Q: Can I use PayPal at my local Walgreens store?
A: Sorry, no. PayPal is only available for online purchases.
Q: If I have paid for a Walgreens purchase online with PayPal and need to return the product, can I get a refund at my local Walgreens?
A: It depends. For online store orders, you may choose to have your refund applied to the credit card associated with your PayPal account, in cash, or on a Walgreens Gift Card. If you do not have a receipt, your credit will be applied to a WCard. See Returns for more information. For online photo refunds, please call Customer Service toll-free, at 1-866-264-2910, 24 hours a day, 7 days a week.
PayPal Credit (Formerly Bill Me Later)
Q: What is PayPal Credit?
A: PayPal Credit, previously known as Bill Me Later, is a line of credit offered through PayPal. Please visit the Frequently Asked Questions at www.PayPalCredit.com for more information.
Q: How is PayPal Credit different from Bill Me Later?
A: PayPal Credit is simply the new name for Bill Me Later. For more information, visit PayPal Credit FAQs.
Q: Can I use PayPal Credit for all orders on Walgreens.com?
A: No, PayPal Credit can only be used for product and contact lens orders. Contact lens purchases cannot be combined with other items and must be a separate order.
Q: Can I use PayPal Credit at my local Walgreens store?
A: Sorry, no. PayPal Credit is only available for online purchases.
Q: Can I return a PayPal Credit purchase at my local Walgreens?
A: Yes. If you have your receipt, you can return your product at any Walgreens store for a cash refund. If you do not have your receipt, an in-store credit will be issued to you on a Walgreens Gift Card.